Returns & Exchanges

At Apex Gaming PCs, we stand by our craftsmanship and offer a 30-day return window for all custom-built systems and peripherals. If your rig isn't performing to your expectations, our dedicated support team is here to facilitate a smooth return or exchange process.

Return Process

• 1.
  Initiate an RMA Request

  Contact our technical support team via the portal to receive a Return Merchandise Authorization (RMA) number and detailed shipping instructions.

• 2.
  Secure Original Packaging

  Carefully pack your PC in its original internal foam molding and double-box configuration to prevent transit damage to high-end components.

• 3.
  Ship to Service Center

  Affix the provided shipping label and drop off the package at an authorized carrier location, ensuring the RMA number is clearly visible on the exterior.

• 4.
  Inspection and Refund

  Once our technicians verify the hardware integrity and original configuration, your refund or exchange will be processed within 5-7 business days.